NEVER GIVE UP / WHY NOT HONG KONG PRIVACY POLICY
This Web Site (“Web Site”) is published and maintained by Never Give Up. This Privacy Policy governs your use of the Web Site, which is located at www.whynot-hongkong.com. By visiting this Web Site, and/or using the services offered on or through this Web Site, you agree to the terms of this Privacy Policy as they may be amended from time to time. As we update and expand our services, this Privacy Policy may change, so check back to this page from time to time. This Privacy Policy is incorporated into, and part of, Never Give Up Web Site Terms of Use, which governs your use of this Web Site in general. This Web Site is intended for users who are located in Hong Kong.
PURPOSE
You can visit our Websites, read articles and other materials, browse merchandise and check on offerings without giving us any personally identifiable information. However, in order to provide users and subscribers with the most efficient and enhanced personalized service and attention, we may request information about you in certain circumstances and collect certain information automatically. We also use contact lists and other information which are obtained from third parties. For the convenience of all of our customers and to better serve you, we create and maintain a customer account that includes all the collected personal information we may have with respect to an individual. Nevertheless, you can update or correct your contact information or change your preferences about receiving offers and information from us at any time, including changing your preferences about sharing information with third parties.
INFORMATION WE COLLECT
We collect personally identifiable information that you volunteer to us (such as your name, mailing address, e-mail address, phone number, age, gender, hobbies, family information and/or similar demographic information), when you for example place an order through our Websites. We may also automatically collect your IP and referring Website addresses, browser type, domain name and Website access times. This information helps facilitate your online experience on our Websites. In addition, we use cookies to track usage patterns on our Website and to control the display of ads, as well as to offer other functionalities (such as screening for age, helping to track items in your shopping basket at Websites which offer online shopping opportunities, and “recognizing” you to speed up your log-in when you visit our Websites). You can turn off cookies, but that will affect your online experience and you may not be able to complete an order or transaction. Please see below for more detail on cookies.
OTHER INFORMATION
We conduct market research so that we can continually improve our brands and Websites and may purchase or rent lists of potential subscribers or customers from third parties. Those lists may include information on current subscribers or customers. This information may be included in our database in order to help us serve you better by, for example, minimizing multiple mailings and e-mailings and providing
information tailored to your interests.
COOKIES
We may use “cookies” to keep, and sometimes track, information about you. Cookies are small data files that are sent to your browser or related software from a Web server and stored on your computer’s hard drive. Cookies track where you travel on our Web Site and what you look at and purchase. They may store the information in your shopping cart, and/or your username and/or password. A cookie may enable us to relate your use of our Web Site to other information about you, including your Personal Information. All of these purposes serve to improve and personalize your experience on our Web Site, to determine which areas and features of our Web Site are most popular, and to make improvements and updates to enhance the Web Site experience.
Most Web browsers can be set to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. Additionally, if you have a Flash player installed on our computer, your Flash player can be set to reject or delete Flash cookies. However, refusing a cookie may, in some cases, preclude you from using, or negatively impact the display or function of, the Web Site or certain areas or features of the Web Site including preventing you from purchasing products from the Web Site.
HOW IS THE PERSONAL INFORMATION USED?
We will use the Personal Information you provide to our Web Site, for example, to respond to your requests and to provide you with our product and service offerings. For example, we will process your orders, respond to your requests and inquiries and provide you with the products, services and features offered on or through our Web Site. We may also use your Personal Information to help us develop and improve our Web Site, tailor our Web Site to your interests, and maintain our internal record keeping. We may match information collected from you through different means or at different times, including both Personal Information and Web Site Usage Information, and use such information along with information obtained from other sources, including third parties. In addition, we may send you notices (for example, in the form of e-mails, mailings, and the like), and otherwise correspond with you, about products, services, companies, promotions, contests and events, sponsored by us and others, that we think might interest you. We may offer electronic newsletters and e-mails as a service to our users. Unsubscribe instructions are included in each electronic newsletter and e-mail. You may opt-out of receiving such notices from us by unsubscribing it. We may also analyze user behavior as a measure of interest in, and use of, our Web Site and e-mails, both on an individual basis and in the aggregate.
HOW DO WE SHARE PERSONAL INFORMATION?
Personal information is available to Never Give Up and the technical and fulfillment agents, partners and consultants who make our Websites, products and services available to you. Anonymous information is available to our advertisers, sponsors and promotional and business partners. We share your personal information with third parties only as described below.
NEVER GIVE UP AND ITS AGENTS
Never Give Up may access anonymous, aggregate demographic data and any personal information you provide for internal marketing purposes, including sending you notices of sweepstakes winners, new Websites, services or products we offer and any other orders. To facilitate subscriptions, catalog requests and orders, we will cache your order information, and create an authorization with a merchant account (e.g., your credit card company). Website hosting firms, technical and database consultants, advertising agencies, order processing partners, customer service partners and fulfillment firms, including firms assisting us in offering contests, sweepstakes and promotions, may have access to personally identifiable information in the course of making our products and services available. All companies working for and with Never Give Up must comply with our privacy policies, and are not permitted to sell your information to third parties or to use it except as authorized by us and you, or as permitted or required by law.
PARTICIPATING VENDORS
Some of our Websites may offer opportunities to make purchases online from special participating vendors. On Websites with these online purchase opportunities, we will also give participating manufacturers, retailers, wholesalers or distributors the order information and authorization for the merchant bank. Any time you order from a participating vendor, that vendor will automatically have all the information related to the order. Participating vendors have their own privacy polices, and they may use that information to advise you directly of other products and offerings that they provide. Never Give Up is not responsible for these third parties’ respective privacy policies, and we urge you to inquire about their information collection and use practices. In addition, all vendors will receive the same anonymous, aggregate data that our advertisers receive.
CREDIT CARD COMPANIES
As in any transaction, your credit card company will have all relevant information about the name of the vendor, item(s) purchased, date, total cost and other information necessary to process the transaction. Never Give Up will not otherwise provide any personal data to your credit card company without your permission.
ADVERTISERS, SPONSORS AND PROMOTIONAL AND BUSINESS PARTNERS
We share anonymous, aggregate demographic information (such as gender, age, income, hobbies, interests, etc.), and anonymous information obtained from cookies and similar technologies, with our advertisers, sponsors, promotional and business partners, and participating vendors. No personally identifiable information is disclosed to any of these third parties in providing these reports. Credit card numbers, bank account numbers and passwords are not shared with advertisers, sponsors or promotional partners, and are only shared with the specific vendors with whom you place an online order.
Information which we obtain in non-Internet transactions or sweepstakes is handled differently. We may share offline contact information with third parties, who may send you offers or information about their products or services. You must opt-out if you do not wish to receive information from third parties or us by mail.
We may extend e-mail offers to users or subscribers on behalf of our business partners about a particular product or service that may be of interest to you. On our Websites, visitors will also have opportunities to sign up directly with certain advertisers and sponsors to enter contests or sweepstakes or to receive e-mail updates and other information directly from them. Third party vendors and advertisers will also use technical and other consultants. We urge visitors to review carefully the privacy policies of these firms. Never Give Up is not responsible for the privacy policies and procedures of any third party.
You should be aware that if you voluntarily disclose information, personal or otherwise, online in any community area (whether through Never Give Up’s Websites or any other service available online), that information can be collected and used by others. For example, if you use chat, forums, bulletin boards, blogs or message boards, or if you post personal information online (such as your e-mail address), you may receive unsolicited messages from others. Never Give Up has no control over this use of your personal information.
IMPORTANT NOTES
We reserve the right to use or disclose any information without notice or consent for the following purposes: as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our Website and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.
HOW CAN YOU CONTROL YOUR PERSONAL INFORMATION?
We believe that choice in how and when you are contacted is key to customer satisfaction. Therefore, we offer several ways for you to update your contact information and/or change your preferences.
1. You may unsubscribe to any of our online e-mail updates by following the unsubscribe instructions in the body of any e-mail message.
2. You may write to us and update your contact information or ask that we not share your personal contact information with third parties.
We will take commercially reasonable steps to implement your opt-out requests promptly; but you may still receive promotional information from us by mail for a short period of time due to printing and mailing schedules. You may also continue to receive information from those third parties to whom your information was previously disclosed pursuant to their respective privacy policies.
CHANGES IN CORPORATE STRUCTURE
In developing our business, we may engage in the sale of certain assets and the company itself, or parts of it, may be sold, merged or otherwise transferred. In such transactions and changes in ownership, user information, whether personally identifiable or otherwise, may constitute one of the transferred assets. Never Give Up may not notify affected users in accordance with the procedure for changing this Privacy Policy.
CHANGES TO OUR PRIVACY POLICY
We will occasionally update this Privacy Policy as necessary to protect our users and to comply with a changing environment. We recommend that you check the Privacy Policy when you visit our Website to be sure that you are aware of and understand our current policy.
CONTACT INFORMATION
If you have any questions about this Privacy Policy or our privacy practices,
please contact us.
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